Delivery Information and Questions to Deliveries
3-5 days with DHL within Germany
5-8 wishing the EU partner Countries
Other Countries 5-8 days
Orders placed after 12:00 PM on Fridays or during the weekend will be processed on the next business day. Business days are defined as Monday through Friday, excluding public holidays.
Please note that delivery time frames are estimates only. Delays may occur due to public holidays, courier disruptions, severe weather conditions, or other unforeseen circumstances beyond the control of Affairs Of Chemistry®.
Yes, we ship to all EU member countries, the United Kingdom, and Switzerland.
For purchases outside of Germany shipping time will vary and be longer, we will try to get your package off as soon as possible.
Please note that additional shipping charges may apply for international orders. Customs duties and import taxes may also be incurred upon arrival in the destination country and are the responsibility of the recipient.
A tax invoice will be included in your shipping confirmation email. Once your order has been dispatched, you will receive an email with your tracking number and a link to the courier’s tracking page.
You can monitor the status of your order at any time using this link.
Please note: It may take up to 48 hours for tracking information to appear on the courier’s website.
Some of our products are classified as Class 3 Flammable Liquids for transportation purposes. Parcels containing these items are packaged and labelled in accordance with all relevant Dangerous Goods regulations to ensure safe and compliant shipping.
Some of our cosmetic products are classified as Class 3 Flammable Liquids due to their alcohol content or volatile ingredients. These include, but are not limited to:
Perfumes and eau de toilettes
Alcohol-based room sprays/diffusers and linen sprays.
Facial mists or toners containing ethanol or isopropyl alcohol
Nail polish and nail polish remover
Alcohol-based hand sanitisers
Setting sprays or cosmetic sprays with flammable propellants
All prices listed on the Affairs Of Chemistry® Germany website include VAT (Mehrwertsteuer).
The total amount paid, including VAT, will be clearly stated on the invoice included in your shipping confirmation email.
If you require a company receipt, please include the relevant details in the billing address to ensure we have the correct information for the invoice.